Before You Order
The Beauty of Handmade: Unique Variations
Every piece we create is a unique work of art, handcrafted with passion and precision.
Please keep the following characteristics in mind before placing your order:
• Unique Colors & Patterns: Since each item is made by hand, no two pieces are exactly alike. Your order may feature slight variations in shade or pattern compared to the photos. These nuances depend on the natural properties of the materials, the specific crafting process, and the Master's creative inspiration at the moment of creation.
• Dimensions & Specifications: Weight, width, diameter, and height are approximate and may vary slightly from the stated characteristics. Generally, variations lean toward a slightly larger size, though minor differences in either direction are possible.
Your order is not just a product—it is a one-of-a-kind masterpiece created specifically for you.
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Pre-Order Information
How the Pre-Order System Works
Please note that many items in our catalog are listed as Pre-Order. This means that production begins individually once your order is confirmed.
• Production Lead Time: The current number of days required for production is displayed on the product page and in your shopping cart. We provide these estimates with a small buffer, so your order will likely be ready sooner than stated.
• Timeline: The production countdown begins immediately after your payment is received.
• Updates: In rare cases, production may take longer than expected. If this happens, we will notify you promptly via email.
• Shipping & Photo Preview: We ship your items as soon as they are ready. Before dispatch, we will send you a photograph of the actual item included in your parcel so you can see its quality for yourself.
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Important Note: Ordering Sets and Collections
Master's Advice for a Uniform Look
Pro Tip: We strongly recommend ordering all items for a set or collection within a single order.
This ensures your collection has a uniform aesthetic without visible differences. Items in a single order are crafted simultaneously using the same batch of materials by the same Master, guaranteeing the most consistent match in tone, texture, and feel.